Acceptable Use Policy


No SPAM
AUGUST HOSTING have ZERO TOLERATE to spam. Client shall not use these services (either free or paid) for chain letters, junk mail, spamming, or any use of distribution lists to any person who has not given specific permission to be included in such a process. Client also shall not engage in any unsolicited email practices at AUGUST HOSTING, that mentions or makes reference to, any domain or content hosted on AUGUST HOSTING servers or parked on AUGUST HOSTING DNS servers. (Violators will have their accounts termination without prior notice and refund.)

Illegal Use
AUGUST HOSTING services may not be used for illegal purposes, or in support of illegal activities. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

Inappropriate Material
AUGUST HOSTING may not host or handle material that contains obscenity, discriminatory/hate propaganda, "warez", hacking-related material, material which promotes the illegal distribution of software, or any material that results in reasonable and legal based complaints from other customers or third parties.

Viruses / Malware
In the event that any virus or destructive element is found or furnished with any content, the customer will use their best efforts upon learning that such situation exists, to immediately eliminate the virus or destructive element. Customer will notify icore hosting as to the existence of any such virus or destructive element immediately upon discovery thereof, and AUGUST HOSTING will have the right to take any steps it deems necessary to eliminate the virus or destructive element and to be reimbursed by the customer for its costs relating to any such commercially reasonable steps.

Account Sharing and Sub-hosting
AUGUST HOSTING offers shared hosting for end users only. No account sharing, sub-hosting or resell of shared hosting, for a fee or for free, to either parties, unless unless otherwise specified. If you wish to resell or giveaway free hosting you must use a reseller account.

Backup Storage
AUGUST HOSTING offers its services to host web sites, not to store data. Using an account as an online storage space for archiving electronic files is prohibited and will result in termination of hosting services without prior notice.

Pornography
The use of the Services to store, post, display, transmit, advertise or otherwise make available pornography / adult material is prohibited. AUGUST HOSTING is required by law to, and will, notify law enforcement agencies when it becomes aware of the presence of pornography on, or being transmitted through, the services.

Backup and Data Lose
AUGUST HOSTING backup server data daily and weekly. Our weekly backup service is ran on Sunday of each week, overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to you as a courtesy. AUGUST HOSTING is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on AUGUST HOSTING servers. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by AUGUST HOSTING. AUGUST HOSTING is not liable for any damages or data loss that arise from the use of this service. All customers should have dedicated recent data backups in the event data loss or corruption occurs.

Indoes Policy
Accounts found to be exceeding the 50,000 inode (file) limit will automatically be removed from our backup system to avoid over-usage, however databases will still be backed up. Every file, such as a webpage, image file, an email on your account uses up 1 inode.

Resource Usage Abuse
Maximum MYSQL Database Size
We allow unlimited number of MySQL databases, but in the interest of server stability, you have to try to keep them optimized, less than 3000 tables per database or less than a total of 5000 tables combination of all databases per hosting account and less than a total 5 GB size combination of all databases per account, whichever is lower.
Maximum Email Attachment Size
The maximum email size we allowed in our share hosting mail server is 20MB per email.
Maximum Processes
Each account shall not consume more than 64 MB of RAM. Each account shall not consume more than 100MHz CPU resources.

Anonymous Proxies
AUGUST HOSTING does not allow the use of anonymous proxy scripts on its servers. They can be very abusive to the server resources, affecting all users on that server.

The following scripts and services are banned
Image hosting scripts
File hosting scripts
Shell, SSH, Telnet Scripts
Public blog or forum hosting service, such as Wordpress MU.
MUDs/RPGs/PBBGs
CGI Forum, such as Leobbs
Web spider or indexer, such as Google Cash or Adspy
Run any bittorrent application, tracker, or client.
Gaming servers such as counter-strike
Free or paid disposable email and URL Redirection service scripts
Warez scripts
FTP Service
AutoSurf/PTC/PTS/PPC scripts

Uptime Guarantee
If your shared hosting has a physical downtime that is not within the 99.9% uptime you may receive one month of credit on your account. Approval of the credit is at the discretion of AUGUST HOSTING dependent upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please contact support@augusthosting.com with justification. All requests must be made in writing via email. Uptime guarantees only apply to shared hosting.

Coupons Codes / Promo Codes
Discounts and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain, you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our sales department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account. Coupons or discounts are only valid towards the initial purchase, and do not affect the renewal or recurring price unless otherwise specified.

Money Back Guarantee
AUGUST HOSTING proudly offers its subscribers a "45-Day Money Back Guarantee." This guarantee allows subscriber to purchase AUGUST HOSTING services with full confidence and zero-risk. Consequently, subscriber may request a full refund within 45 days of initial sign-up and be refunded all fees paid to-date, less any additional over-usage and free domain registration costs. Terminated accounts are not eligible for this guarantee if the termination occurred due to a violation of this TOS. To cancel account, you may submit a cancellation request via our on-line form at http://www.augusthosting.com/contactus This guarantee can be requested at anytime within the 45 days of the commencement of service if subscriber is not satisfied with AUGUST HOSTING services. If the 45-day service of the subscription has been exceeded, subscriber is not eligible for this guarantee. August Hosting does not offer refunds for domain name registrations and renewal for any reason, including misspelling of the domain name.

Disclaimer
AUGUST HOSTING shall not be responsible for any damages your business may suffer. AUGUST HOSTING makes no warranties of any kind, expressed or implied for services we provide. HostGator disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by AUGUST HOSTING and its employees. AUGUST HOSTING reserves the right to revise its policies at any time without notice.